CareStar Case Management

CareStar’s case management model follows the Case Management Society of America’s definition: “A collaborative process that assesses plans, implements, coordinates, monitors and evaluates options and services to meet consumers’ community care needs.” CareStar’s array of services successfully accomplishes this objective while promoting quality and cost-effective outcomes for all of its home and community-based (HCBS) customers.

CareStar's service model is designed to be scalable and capable of managing any number of consumers, regardless of the size and/or complexity of the program.  CareStar case managers are highly trained and receive on-going education in the management of chronic consumer diseases, the understanding of current issues in home and community-based care and services and the effective utilization of program resources. CareStar combines professional staff dedication, patient-centered care and state-of-the-art technologies to achieve cost-effective outcomes and improve our consumers' quality of life.

Features

• Comprehensive assessment and service-planning designed to manage the total person under a patient-directed care process
• Routine communication with consumer’s team of providers (including physician)
• Customized, secure web enterprise technology system which delivers outcomes monitoring and reporting
• Online, personalized web portal which delivers individualized disease management information, program information updates and streamlined communication between program participants
• 24/7 clinical support

Benefits

• Reduced administrative program costs
• Improved health and clinical outcomes
• Increased consumer and provider satisfaction

Populations Currently Served

• General Medicaid
• Aged, Blind and Disabled Waiver
• Developmentally Disabled
• Traumatic Brain Injury
• Autism
• Adult Foster Care
• HIV/Aids
• Multiple Sclerosis

To learn more, contact:

Customer Service 

866-834-4712
customerservice@carestar.com