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Consumer Responsibilities

We consider you the DIRECTOR of your Core Plus, Home Care/Transitions Waiver Services. When you are well informed, participate in care decisions, and communicate openly with team members, your services will be as effective as possible.

The following is a statement of the responsibilities of individuals receiving Case Management Services. This is an outline of the basic tenets that should be followed.

Consumers/Guardians of The Ohio Home Care Program should:

• Communicate openly and honestly with Case Managers, Providers, and other members of the Home Care Team.

• Provide accurate and complete information.

• Actively participate to the extent agreed upon, in the planning, implementation, and resolution of any problems or concerns.

• Inform your Case Manager if problems or concerns arise and before you initiate any changes regarding your choice of providers or service needs.

• Cooperate with your home care team towards the resolution of any problem or concern.

• Refuse participation in any fraudulent or dishonest practices by providers, caregivers and any team members.

 

 

 

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