Careers at CareStar

Opportunity and Professional Development

CareStar is the company for those seeking a constant challenge, opportunity, experience, and work/life balance. CareStar provides you with the opportunity to make a difference, to touch someone’s life through your decisions and actions. We offer you immediate responsibility and challenge, plus personal and professional development.

View Open Positions and Apply Online

Read below to discover the types of career opportunities offered by CareStar.

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Opportunity

CareStar offers exciting career opportunities in the following functional areas:
* Case Management
* Provider Management
* Support Services

Case Managers
Case Managers assess, authorize services and provide on-going case management of a diverse population of persons with chronic illnesses or disabilities of all types. RN, LSW or LISW required and have 12 months of home or community based experience within the past 5 years.

Clinical Supervisors
Clinical Supervisors are part of the agency management team. Responsibilities include clinical supervision of direct service professionals; problem-solving with consumers and providers; grievance resolution; working closely with community resources, health care providers and ODJFS; participation in agency CQI activities; and assuring compliance with regulations and agency policies. RN, LSW or LISW required with a minimum of 36 months home health care and/or community-based experience.

Provider Enrollment Assistants
Provider Enrollment Assistants are office-based personnel who work closely with ODJFS staff on functions related to the enrollment of Ohio Home Care Waiver providers. Functions include assuring accurate assignment of provider status and prompt communication with Clinical staff regarding provider eligibility matters. Excellent verbal and written communication skills are a must. Strong organizational skills and an orientation to detail are essential attributes of a successful candidate. Experience (12 months minimum) in home and community based service environment is preferred.

Provider Monitors
Provider Monitors are home-based personnel with responsibility for conducting Structural Reviews with Ohio Home Care Waiver Non-agency Providers, Specialty Providers, and, when necessary, Home Care Agency Providers. Provider Monitors investigate alleged provider performance and billing violations. Functions include face-to-face interviews, review of service authorization, billing research, and documentation review along with acceptance of required Plans of Correction. Provider Monitors routinely collaborate with ODJFS staff on matters regarding provider performance. Qualified individuals are critical thinkers and hold a valid, current license as an RN, LSW or LISW. Home and Community Based Services experience (24 months minimum) is preferred.

Incident Management, Investigation and Response Investigators
Incident Management, Investigation and Response Investigators are home-based personnel who are responsible for the investigation of Protection From Harm allegations for consumers of the Ohio Home Care Waiver program. Functions include witness interviews, referral to and cooperation with other involved agencies or law enforcement, report preparation, Plan of Correction review and approval. Investigators routinely collaborate with ODJFS staff on matters related to consumer health and welfare. Qualified individuals are critical thinkers and hold a valid, current license as an RN, LSW or LISW. Home and Community Based Services experience (24 months minimum) is preferred.

Intake Department Staff
Intake Department staff receive all inquires and referrals for Ohio Home Care Program services. The Intake department assures applications are processed accurately, according to OHC Rules and are completed according to ODJFS contractual requirements. Also responsible for developing, implementing and overseeing systems to assure all functions of the Intake Department are performed effectively and efficiently. Monthly and quarterly report preparations, including analysis of intake patterns, CareStar compliance with standards and plans for improvement when necessary. Licensed Social Worker, LISW or RN are preferred.

Quality Improvement Staff
The Quality Improvement staff measure CareStar’s work performance by systematically collecting, analyzing, evaluating and reporting data regarding established quality indicators. Includes closely monitoring and tracking progress towards the achievement of goals identified in the CareStar Quality Management and Improvement Plan. The Quality Improvement team assures continuous quality improvement through team development.

Home Mod Specialists
Home Mod Specialists receive and review requests for accessibility adaptations and adaptive/assistive devices. Responsibilities include managing this process from request through completion, including determining if the request meets criteria for coverage and overseeing the bid process. Position also includes education of case managers re: adaptive equipment and home mods, as well as a high level of interaction with providers. Occasional in-state travel required (reliable transportation necessary). LSW, LISW, OT, PT, or RN with knowledge of disabilities, ADA, DME, Medicare/Medicaid, computer usage and home modifications.

Administrative Assistant / Support Staff
Administrative Assistant / Support Staff perform various responsibilities to support statewide services and programs. These positions require excellent verbal and written communication skills, excellent customer service attitude and demonstrated ability to prioritize and organize tasks, and good attention to detail. Knowledge of and experience with Microsoft Office programs is important.

View Open Positions and Apply Online

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Professional Development

CareStar’s leadership position is directly linked to the skill of our employees. Practical learning and professional growth are critical to our continued success. We invest generously in the training and education of our employees.

Our commitment to skill development includes:
* Formal classroom study
* Sharing best practices
* Working towards meeting the needs of our clients
* Working with consumers to assure their choices are met

On-going Feedback and Coaching
We encourage on-going, two-way communication so that CareStar employees know how they are doing and what they need to do to further develop as professionals.

We encourage:
* Continuous coaching and feedback, to discuss progress and identify areas for improvement.
* Written appraisals to document progress toward goals

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