Purpose, Mission & Values
Purpose
To honor God by providing exceptional business solutions that improve the communities we serve by combining quality and innovation.
Mission
To become a leading provider of Home and Community-Based Services in Ohio and contiguous states and then in other states.
Core Values
Our values serve as a compass to guide us in the fulfillment of our work. They are the points of our CareStar logo.
Integrity is the compass that guides our behaviors. It is rooted in the traits of honesty, trust, loyalty and professionalism. Our integrity serves as the foundation that enables CareStar to deliver quality service.
Innovation is the lifeblood of our business. Innovation enables CareStar to stay ahead of the curve with systems, technology and benefits that provide us with a competitive edge.
Respect is an appreciation of the unique talents of each other and the dignity of our customers. We strive to treat each other as we wish to be treated using God’s command to love each other as our guide.
Fairness assures that our customers, employees and shareholders have equivalent stakes in our enterprise. Our goals, strategies and activities are designed to create fair and optimally balanced outcomes for each of these groups.
Service is the essence of our leadership. Our executives, managers and staff are responsible for supporting the people in our organization, and ultimately, our customers. Our expectations are to serve others while staying focused on achieving results in line with CareStar's values and organizational integrity.
To learn more about CareStar contact:
Customer Service
866-834-4712
customerservice@carestar.com
ODJFS and CareStar Exceed Ohio Home Care Waiver Goals
January 16, 2012
In partnership with the Ohio Department of Job and Family Services (ODJFS), CareStar manages the care of almost 14,000 disabled Ohioans through the Ohio Home Care Program
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I can’t tell you in words my wonderful experiences I’ve had with my case manager. I was a manager at one time, I know how hard it is to find this kind of employee. She’s outstanding I could have not made it with out her helpfulness.
