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Awards and Accreditations

HITRUST CSF Certified

CareStar and CareStar Information Systems (CSIS), including our infrastructure, platform and Corporate Network have earned Certified status for information security by the Health Information Trust (HITRUST) Alliance. With the HITRUST CSF Certified Status, our infrastructure, platform and Corporate Network meet key healthcare regulations and requirements for protecting and securing sensitive and private healthcare information, significantly improving the security environment encompassing third-party privacy, security and compliance. This certification validates our commitment to meeting key healthcare regulations and protecting sensitive private healthcare information. A limited number of elite healthcare providers have earned this highly sought-after credential. By including Federal and State regulations, standards and frameworks, and incorporating a risk-based approach, the HITRUST CSF helps organizations address challenges through a comprehensive and flexible framework of prescriptive and scalable security controls, ultimately potentially saving our customers billions of dollars from healthcare data and security breaches.

Commission on Accreditation of Rehabilitation Facilities (CARF)

CareStar is accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF). Through CARF accreditation, CareStar undergoes a rigorous peer review process. We demonstrated to a team of surveyors during multiple onsite visits, our commitment to offering programs and services that are measurable, accountable and of the highest quality. CARF holds CareStar accountable to meeting nationally and internationally recognized standards of performance. The three (3)-year CARF accreditation earned represents the highest level of accreditation that can be awarded to an organization and shows CareStar’s substantial conformance to the CARF standards.

QIO-like Entity Certification

CareStar is proud to be a Quality Improvement Organization-like (QIO-like) Certified by the Centers for Medicare and Medicaid Services (CMS). As a leader in Case Management, Assessment, Technology and Software Development, CareStar uses this Certification to assist our customers with quality assurance, improved healthcare outcomes and reduced costs. Additionally, CareStar engages physicians in specialty areas including, but not limited to, Family Medicine, Cardiology, Pulmonology, Gastroenterology, Neurology, Vascular Surgery, Internal Medicine, and Cardiovascular and Thoracic Surgery, which only helps to ensure efficiency and accuracy of our QIO-like activities.

Administered by CMS, a QIO-like Organization is made up of a group of expert healthcare clinicians and professionals contracted to complete utilization reviews and analyze patterns of care related to medical necessity and quality review. State Medicaid Agencies and organizations contracting with CareStar for QIO-like services are eligible for an enhanced Federal match of funds up to 75 percent. The QIO-like Certification is one of CMS’s most significant programs to improve quality and efficiency of healthcare delivery. CareStar has provided validation of their CMS QIO-like certification as a pre-printed technical insert at the end of this section.

Torch Award for Marketplace Ethics

CareStar was the recipient of the 2020 Torch Award for Marketplace Ethics presented by the Better Business Bureau (BBB). Applicants for this prestigious award are judged based on their ethical practices according to the following guidelines:

  • High ethical standards of behavior towards clients, volunteers, donors, employees and the communities in which they provide services.
  • Ethical practices demonstrated surrounding their client service relationships.
  • Long-standing history/reputation of ethical practices in the marketplace.
  • Acknowledgment of ethical marketplace practices by industry peers and in the communities they serve.
  • Ethical policies that are effectively communicated to employees.
  • Ethics policies that demonstrate a long-standing history of ethical practices and accountability in the community.
  • Training programs that assist employees in carrying out established ethics policies.

Goering Center Award

CareStar was the recipient of the 2017 and 2019 Goering Center Family and Private Business Finalist, and Semi-Finalist Award for Private Businesses with more than 101 employees. This award recognizes what private business is and should be. The Goering Center is an organization that is affiliated with University of Cincinnati’s Carl H. Linder College of Business that focuses on nurturing and educating both family and private businesses, in order to deliver a vibrant economy. The award highlights organizations that exemplify both the Goering Center’s mission, and qualities of a great organization.